Even though we do not have any discretions over orders being placed on our website by visitors, we do hold the eventual authority over fulfilling it. We might put an order on hold or cancel it if it is deemed fraudulent or malicious, without liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on the website and stock unavailability. We may also require additional verification or information before accepting any order. We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your account. Any promotional voucher used for the cancelled orders may not be refunded. Further, in case of suspicious transactions, we reserve the right to inform law enforcement officials and provide them with all transaction details that may be requested for investigation of any illegal activity.
The customer may cancel their order within 2 working days of placing it with us. Once order is shipped, it is not under our control to cancel it.
Mypro Sport Nutrition takes pride in making sure the customer gets what he sees and sees what he expects. Each and every product of ours will be comprehensively tested and tried. On grounds of production deformities and shortcomings, the customer will be entitled a complete no questions asked replacement. However, an exchange request can only be made within 2 days of receiving the order.
- Orders once dispatched are not eligible for cancellation.
- Mypro Sport Nutrition products are non-returnable due to hygiene/health and consumable nature of the product.
In case you received a damaged/tampered/wrong product, please send us an email with the unboxing video and images of the Product, Invoice, Inner & Outer Packaging and Batch Number to firstname.lastname@example.org, or Mo:- +919265654737 within 24 hours of the order delivery. We would require 48-72 hours to revert.
No refund, return or replacement will be made, if the product delivered is as per the order and not in damaged condition.
In case of COD orders, the shipping + COD charges are non-refundable.
Please do not use the item you have raised a complaint about for the time being.
- If the shipment is tampered or damaged, please do not accept it.
- Mypro Sport Nutriton reserves all rights to accept or reject return requests.